Privacy Policy
Effective Date: July 1, 2026 | Last Updated: July 1, 2026
ShopVeigo ("we," "our," or "us"), operated by ShopVeigo AI Technology, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered tools available at tools.shopveigo.com (the "Service").
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your email address and name.
- Payment Information: Payment processing is handled by third-party payment processors. We do not store your full credit card numbers or banking details on our servers.
- User Content: Content you upload or input into our AI tools (such as resumes, photos, text documents) for processing.
- Communications: When you contact us for support, we collect the information you provide in your messages.
1.2 Information Collected Automatically
- Usage Data: We collect information about how you interact with our Service, including features used, actions taken, and session duration.
- Device Information: We collect browser type, operating system, device type, and screen resolution.
- Log Data: We collect IP addresses, access times, pages viewed, and referring URLs.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI tools and services
- Process your transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, investigate, and prevent security incidents and fraudulent or illegal activity
3. Data Storage and Security
- Your data is stored on secure servers with industry-standard encryption.
- User content uploaded for AI processing is used solely for the requested service and is not retained longer than necessary to fulfill the service.
- We implement reasonable administrative, technical, and physical safeguards to protect your information.
- No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
4. Cookies
We use the following types of cookies:
- Essential Cookies: Required for the Service to function (e.g., session management, authentication).
- Analytics Cookies: Help us understand how users interact with our Service.
- Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.
5. Third-Party Services
We may share your information with the following third-party service providers:
- Payment Processors: For processing payments. Their privacy policies govern the handling of your payment data.
- AI Service Providers: For powering our AI generation capabilities. User content is processed in accordance with our data handling practices.
- Analytics Providers: For website performance monitoring.
- Infrastructure Providers: Cloud hosting and CDN services.
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for our legitimate business purposes. User content processed through our AI tools is deleted after processing unless you choose to save it.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time where we rely on consent
To exercise these rights, please contact us at support@shopveigo.com.
8. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your data remains protected.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: